Tuesday, March 31, 2009

Google Lays off 200

Google said Thursday that it would cut about 200 employees from its sales and marketing organization, the third and most significant round of layoffs at the company this year.
Google, which announced the layoffs in a blog post, said that the cuts would reduce overlap between different groups and speed up decision making.


Omid Kordestani, Google’s senior vice president for global sales and business development, said the cuts were meant to address mistakes the company had made during its phase of rapid growth. “In some areas we’ve created overlapping organizations which not only duplicate effort but also complicate the decision-making process,” Mr. Kordestani wrote on Google’s corporate blog. “That makes our teams less effective and efficient than they should be. In addition, we over-invested in some areas in preparation for the growth trends we were experiencing at the time.”


The cuts suggest that the deepening global recession is affecting some parts of Google’s business more severely than the company anticipated just two months ago. In January, after Google laid off 100 recruiters, Eric Schmidt, the company’s chief executive, said that deeper cuts were “unlikely.” In February, the company cut another 40 positions when it closed its radio advertising efforts.


About 100 of the eliminated positions will be in the United States and the rest overseas, said Matt Furman, a Google spokesman. Mr. Furman said the company continued to hire new workers, albeit at a slow rate. In the fourth quarter of 2008, the company grew by 99 workers, ending the year with 20,222 full-time employees. In previous years, Google had added more than 2,000 people in a single quarter.


Laid-off workers will be given time to apply for other jobs within the company.
The layoffs this year are neither the first nor the largest in Google’s history. Last April, Google cut about 300 positions from the American operations of DoubleClick, which it acquired earlier in 2008.

Sunday, March 29, 2009

UN calls for a new global currency

A United Nations panel of economists has proposed a new global currency reserve that would take over the US dollar-based system used for decades by international banks.

The proposal comes on the heels of the controversial call by China's central bank governor, Zhou Xiaochuan, to create a new world currency reserve to replace the US dollar as part of a sweeping overhaul of global finance, which is suffering its worst crisis since the Great Depression of the 1930s.

China and many developing countries blame the crisis on US mishandling of overextended mortgage loans and investments in them.

"A new global reserve system... with regular or cyclically adjusted emissions calibrated to the size of reserve accumulations, could contribute to global stability, economic strength and global equity," the panel said in a document released in New York.

The call was issued at the end of a three-day conference at UN headquarters in New York on Friday.

Earlier this week, the US said it was open to enlarging the International Monetary Fund's (IMF) currency reserves, but insisted the dollar would remain "the world's dominant reserve currency".

The call comes just days before the world's 20 largest economies (G20) were to meet in London to chart a way out of the global recession.

The UN panel said a new global reserve would be "feasible, non- inflationary and could be easily implemented". It said it would help lessen the difficulties now caused by unbalanced adjustments between surplus and deficit countries.

The 22-member panel is headed by Nobel Economics Prize laureate Joseph Stiglitz, a frequent critic of past US fiscal policy.

"The nature of this crisis has opened up opportunities for change that I think would not have been conceivable even a few months ago," Stiglitz said on Thursday.

The panel made several recommendations to deal with the financial crisis, which it said requires the cooperation of rich and poor nations together to take strong and effective actions to stimulate their economies.

Stiglitz said there has been a growing consensus among UN members that the US dollar-based financial system is problematic. But he warned that the idea of a new global reserve is still a concept that panelists are debating.

He said the current system was "relatively volatile, deflationary, unstable and (had) inequity associated with it".

"Developing countries are lending the United States trillions dollars at almost zero interest rates when they have huge needs themselves," Stiglitz said. "It's indicative of the nature of the problem. It's a net transfer, in a sense, to the US, a form of foreign aid."

The panel, known as the Commission of Experts on Reform of International Finance and Economic Structures, was established by the UN General Assembly last year to deal with the widening economic and financial crisis.

The panel believes the creation of a new global reserve would help poor countries through an improved credit system, built on a system of special drawing rights (SDRs) set up by the International Monetary Fund after World War II.

China's call for a replacement of the US dollar has made the UN proposal for a new currency reserve stronger. Some panelists suggested the SDRs could be used as a new standard of a global reserve currency.

China Calls for a New Global Currency to Replace Dollar

China calls for new global currency
BEIJING (AP) — China is calling for a new global currency controlled by the International Monetary Fund, stepping up pressure ahead of a London summit of global leaders for changes to a financial system dominated by the U.S. dollar and Western governments.

The comments, in an essay by the Chinese central bank governor released late Monday, reflect Beijing's growing assertiveness in economic affairs. China is expected to press for developing countries to have a bigger say in finance when leaders of the Group of 20 major economies meet April 2 in London to discuss the global crisis.

Gov. Zhou Xiaochuan's essay did not mention the dollar by name but said the crisis showed the dangers of relying on one nation's currency for international payments. In an unusual step, the essay was published in both Chinese and English, making clear it was meant for an international audience.

"The crisis called again for creative reform of the existing international monetary system towards an international reserve currency," Zhou wrote.

A reserve currency is the unit in which a government holds its reserves. But Zhou said the proposed new currency also should be used for trade, investment, pricing commodities and corporate bookkeeping.

Beijing has long been uneasy about relying on the dollar for the bulk of its trade and to store foreign reserves. Premier Wen Jiabao publicly appealed to Washington this month to avoid any steps in response to the crisis that might erode the value of the dollar and Beijing's estimated $1 trillion holdings in Treasuries and other U.S. government debt.

The currency should be based on shares in the IMF held by its 185 member nations, known as special drawing rights, or SDRs, the essay said. The Washington-based IMF advises governments on economic policy and lends money to help with balance-of-payments problems.
Some economists have suggested creating a new reserve currency to reduce reliance on the dollar but acknowledge it would face major obstacles. It would require acceptance from nations that have long used the dollar and hold huge stockpiles of the U.S. currency.

"There has been for decades talk about creating an international reserve currency and it has never really progressed," said Michael Pettis, a finance professor at Peking University's Guanghua School of Management.

Managing such a currency would require balancing the contradictory needs of countries with high and low growth or with trade surpluses or deficits, Pettis said. He said the 16 European nations that use the euro have faced "huge difficulties" in managing monetary policy even though their economies are similar.

"It's hard for me to imagine how it's going to be easier for the world to have a common currency for trade," he said.

China has pressed for changes to give developing countries more influence in the IMF, the World Bank and other finance bodies. G20 finance officials issued a statement at their last meeting calling for such changes but gave no details of how that might happen.

Russia also has called for such reforms and says it will press its case at the London summit.
Zhou said the new currency would let governments manage their economies more efficiently because its value would not be influenced by any one nation's need to regulate its own finance and trade.

"A super-sovereign reserve currency managed by a global institution could be used to both create and control global liquidity," Zhou wrote. "This will significantly reduce the risks of a future crisis and enhance crisis management capability."

Zhou also called for changing how SDRs are valued. Currently, they are based on the value of four currencies — the dollar, euro, yen and British pound.

"The basket of currencies forming the basis for SDR valuation should be expanded to include currencies of all major economies," Zhou wrote. "The allocation of the SDR can be shifted from a purely calculation-based system to one backed by real assets, such as a reserve pool, to further boost market confidence in its value."

Indian Companies Stop Fresh Recruitment

New Delhi: Indian companies have virtually stopped fresh recruitments to cut costs in the wake of global credit crunch, says a study by industry body Assocham.

Out of 150 human resource professionals interviewed, 90% said that “there is a virtual ban on fresh recruitments in the private sector as attrition rate has almost subsided in all sectors of economy.”

The study said that as the global slowdown is getting deeper, HR professionals are under severe pressure for working out innovative ways and means to cut unnecessary organisational frills and reduce fringe benefits such as bonus and other allowances, besides curtailment in administrative costs.

In order to avoid layoffs, HR professionals have advised managements to cut wages in the range of 10-15% at middle and senior-middle levels and 25-35% at senior levels, it said.

“Efforts are being put in the direction that only 5-7% wage cuts are being recommended for lower-level employees,” it said, adding that the focus of firms is more towards cutting administrative costs such as optimum use of stationery, conveyance and reduced electricity consumption.

Eye Witness Account of A Layoff ! Interesting Read!

* This is an eye-witnessed layoff, as reported by a victim*
victim - May i come in? i am sorry, i am late. But that should be fine.

HR - Please come in. Are you aware why we have arranged this meeting?
victim - yes of course. Even one of my friend attended the same in morning. First i thought it is because he downloaded a porn video yesterday, but the very next moment, i realized what is this all about.

HR - have a seat please. See, it's a part of the organization process that we periodically need to re-align the number of resources with the requirements and re-size the number of available skills according to demand. So maybe you do not exactly fit in the current work profile and that's why we want to give you an opportunity to look for a more suitable place. And that is why, we are executing this layoff procedure.

victim - so you mean to say that 200 candidates who had undergone oh-so-hyped technical and stress interviews in their campuses and then recruited by you, who were turned into coding machines over last two years do not fit in for work ? and it took two years for you to realize that ?

HR - See, it doesn't work the way you think. you might have been put on layoff list because you are an under performer.

victim - ahaan. so now you think i am under performer. There are people on bench over 10 months because their resource manager haven't assigned them to projects and you think employees are under performer ? project directors, who have been stuffing resources with bloody 200% margin and even then, 10% of the team always has to perform under extreme stress and you are saying employees are under performer !!! we are not under performer, we never had an opportunity to perform.

HR - see, project assignments and such authorities are not in HR's hands. HRs are for your compensation issues, and we are always helpful to employees for such matters.

victim - Oh yes, of course. you have always been helpful to all managers & directors in hiding the numbers when there's an extra bonus deposited from client's side so that those employees; who are actually working their asses off to deliver the project even before the deadline; would never know why their share has disappeared ! i will tell you why exactly this layoff is being executed. It's not because the reasons you stated.

It is because American big brothers are not ready to outsource anymore work to India. and typically, not to our company. We are doing the same work since years and years with no difference in quality, but with an increased cost every year.

So they are not ready to buy your junk code written by those dumb fashion chicks you have retained to make your office look more glamorous.

Managers are more focused on internal politics about how do i climb the organization ladder and not let the others. They are not letting technically strong engineers being exposed to clients because they are feeling insecure when they stand next to their juniors.

Neither the company has brought any innovation in it's service and that's why, we are much much less efficient than expected. you want to pay more to those who sit inside the closed cabin and that's why you are firing those employees who are sitting outside !

HR - listen, you need to calm down. you are not the only person. There are lot others on the list.

victim - oh ya. the long list ! something that the company is really proud of. whatever. i am pretty calm and cool. don't worry, i wont need any of those ambulances you have kept ready outside. In fact, i am very happy that this ended very soon and you yourself are firing me.

Otherwise, i was about to resign in coming time. Just let me know where all i need to sign and finish it off.

HR - Alright, here are the papers you need to sign. Once you complete that, surrender your Identity card and Access card. After that, you are not allowed to walk inside the official premises or interact with any employee. so one security guard will escort you to the parking. let me know the address, our cab will drop you home. if you have any personal belongings in your cubicle, do let us know. We will send them out separately along with your relieving letter.

victim - okie. I will need a cab to pearl's bar. We all, who are being fired are having a party there, and no offense, but you are not invited
Source:
http://spectatorspeaks.blogspot.com/2008/08/layoff-in-indian-it-industry.html

Expats Leave bangalore as recession hits

Bangalore: As companies look to cut costs in order to offset recession, many expats are being asked to leave Bangalore, which is home to around 1,000 expat professionals, placed mainly in the IT, financial services and manufacturing verticals, serving as overseers, delivery heads, engagement heads and business account heads, reported The Times of India.


While some expats have already left, many others are busy placing their CVs with leading headhunters in India and overseas as they are facing the pressure to leave, say HR professionals. Many 5-star hotels in the city have seen a drop in their long-staying expat clientele, mainly on account of them leaving the city.

Naresh Malik, who is associated with a Mumbai-based CXO search firm, says, "With each offshoring contract that involves 400-500 people, clients normally depute expats at vendor locations to oversee the delivery."Cost is the reason for this exodus. "Companies are eager to cut cost, and expats are really a big cost," says Romi Malhotra, CEO of The Dominon, a top-leadership crafting firm, and former MD of Dell India.

One expat salary, he says, is almost three times that of an Indian salary. "Expat perks and benefits are also very high. One in five expats is under pressure to look out for other job options or move back," he adds.When the aviation boom had created a pilot shortage, many expat pilots had been hired. But now, airlines have been sacking expats due to the pressure imposed by the withdrawal of flights from many routes. Domestic pilots have been demanding that expats should be first asked to go, given their higher salaries.


Obama Cuts Cost to Face India, China

Washington: President Barack Obama wants to reduce health care and energy costs to lessen the massive national debt lest India and China overtake a recession hit US economy."We're doing everything we can to reduce that deficit," Obama said addressing his second prime time news conference Tuesday night.

A fiscal deficit of over $1.3 trillion left by the Bush administration is expected to double with the stimulus measures to rescue the economy.


But it's hard to do so "because we've accumulated a structural deficit that's going to take a long time, and we're not going to be able to do it next year or the year after or three years from now. What we have to do is bend the curve on these deficit projections," Obama said."And the best way for us to do that is to reduce health care costs," he said suggesting investment in health information technologies and preventive care. "Let's do a whole host of things, some of which cost money on the front end, but offer the prospect of reducing costs on the back end."

Now, the alternative is to stand pat and to simply say: We are just going to not invest in health care. We're not going to take on energy. We'll wait until the next time that gas gets to $4 a gallon. We will not improve our schools."And we'll allow China or India or other countries to lap our young people in terms of their performance. We will settle on lower growth rates, and we will continue to contract, both as an economy and our ability to provide a better life for our kids,"

Obama said.Asked about a Chinese proposal to replace the US dollar as the reserve currency with a new global currency run with a different standard by the International Monetary Fund, he said: "I don't believe that there's a need for a global currency.""The dollar is extraordinarily strong right now," Obama said, "and the reason the dollar is strong right now is because investors consider the United States the strongest economy in the world with the most stable political system in the world."

Techies take to Restructuring Infrastructure in Downturn

Bangalore: The recession gaining ground, majority of technology executives in Asia Pacific (APAC) expect to exit the economic downturn by restructuring the infrastructures to make it cost-effective, optimized and efficient. As per a study, many of them are also speculating to move away from mainframes due to the high cost associated with mainframe maintenance and licensing.


Executives from across the APAC region indicate that they are either planning or considering the projects like server and storage consolidation, with 62 percent of techies opting for it. The other projects include virtualization, automation and application modernization.

The study conducted by software giant Hewlett Packard finds that 48 percent of APAC respondents view the current economic climate as an opportunity to streamline their technology environments.Organizations indicate they plan to pay for these projects using a combination of strategies, primarily cash on hand (62 percent) followed by financing (23 percent).

Apart from restructuring the infrastructure, 52 percent of techies are also speculating on outsourcing as an attractive solution. The decision to outsource is influenced by how cost-effective it will be, the quality of service and solutions, the increased flexibility and the manageability and efficiency it offers. The survey was conducted by PSB Research which was commissioned by HP. The survey was included 490 business and technology executives like CEOs, Chairmen, Presidents or Chief Financial Officers, and Vice Presidents and Directors of Finance.

Infosys tells 50 of top employees: work with non-profit for a year, will pay you half your salary

Source: IndianExpress

In times of slowdown, Infosys Technologies Ltd, the country’s second largest software services company, has offered its top employees an option to work with a non-profit organization for a year but continue to earn half their income.

Asked if he was still hiring, Nandan Nilekani, Co-Chairman, Infosys, told Forbes that the company had launched a program where an employee can go and work with a non-profit organisation for a year “...and we’ll pay him half the salary for the duration.”Mohandas Pai, a board member and Director, Human Resources and Education and Research and Administration, told TheIndian Express that the option was available to 50 of its seniormost employees. “They come immediately after the top deck,” he said. Pai said the company has restricted the kind of non-profit organisations employees can work with.

“It has to be in the areas of public health and education or in regulatory bodies and industry associations,” he said, adding that these organisations must be secular and not have any religious affiliation.

This is the first year of the programme and seven Infosys employees have opted for it.Infosys has over 1 lakh employees in 50 offices spread across the world. “It is good quality people and not money that such (non-profit) organisations desperately need,” Pai said.

Adding that Infosys may look at expanding the scope of the programme depending on the experience and response from employees.

TCS puts productivity bar on staff

As part of cost-cutting to tackle the current downturn, the country’s largest software exporter, Tata Consultancy Services (TCS), has imposed “travel restrictions and put a productivity bar on its employees,” says Kesav V Nori, executive vice-president and executive director (TCS innovation lab — business systems).“A lot of interchange has been made in our existing infrastructure. We have now increased the number of video conferences between people in India and web casts internally, to reduce the usage of wired lines, besides putting restrictions on travel,” Nori told Business Standard on the sidelines of a function to launch the company’s new computer-based functional literacy software in Urdu.

There was also a productivity bar to be met at various levels, he said. “Besides, there is a greater move of people from onsite to offshore,” he said, declining to give any numbers.Nori, under whose supervision the Urdu software was developed, said software in Arabic, and Spanish and other European languages, were also being developed by TCS. “While the Arabic software will be ready in a month’s time, the Spanish software will take about three months.

The idea is to provide a medium through local dialects for handling migration problems,” said Nori, who is retiring from TCS on March 31.

TCS joined the belt-tightening club of Wipro and Infosys last month, when it announced plans to review the variable component of its employees’ salaries every quarter. Variable pay accounts for 20-35 per cent of TCS employees’ gross salary. The company had cut the variable pay by around 1.5 per cent in February 2008.

Infosys has already started recalling about 25 per cent of its US-based sales teams since last year, while Wipro has announced that it has employed 30 cost-cutting measures, especially in operational efficiency, since the third quarter of this financial year.

Saturday, March 28, 2009

Cloud Computing Manifesto

Let's put the speculation about who's behind the Open Cloud Manifesto to rest right now: InfoWorldhas learned that IBM is the driving force. That's according to two cloud vendors who said they signed the document.

"We are part of the manifesto," said Pankaj Malviya, CEO of LongJump, which provides an on-demand platform for business applications. "We worked with IBM."

Big Blue, of course, is not working alone. Malviya did not know all the companies involved but mentioned Cisco and possibly some apps vendors. Amazon and Hewlett-Packard are also rumored to be involved, and the list is certainly longer.
"IBM is who reached out to us, too," said Bob Moul, CEO of on-demand integration provider Boomi. "We read it and it's kind of innocuous, like motherhood and apple pie, hard to argue with." And so Boomi, like LongJump, signed it.

Microsoft, however, took some issue with the document a middle of the night post written by Steve Martin, a Microsoft developer program product manager. Martin wrote that Microsoft was disappointed by the lack of openness in the manifesto's development.

That reaction surprised Rueven , founder and CTO of Enomaly, and one of the manifesto's authors, who fired back that the drafters have been in "active discussions with Microsoft" and that it "has literally come together in the last couple of weeks."

When asked about the confusion, Boomi's Moul explained, "I don't know about all that. IBM approached us about a week before it was to be released."

LongJump's Malviya, meanwhile, said he did not find the process or resulting document to be final or closed to contribution. "This is a declaration that we want portability, so let's start working toward it."

IBM's PR firm did not immediately respond to a request for comment. But Big Blue on its Web site has an architectural manifesto that of course begins with "cloud computing."
The Open Cloud Manifesto is slated to be released on Monday.

IBM Golden Handshake for Layoff

NEW DELHI: The severance package that IT giant IBM is expected to give employees selected for a layoff reportedly includes a lump sum severance payment as well as counseling and financial planning services.

According to media reports, the company will cut about 5,000 jobs in the United States. The job cuts will account for over 4 per cent of IBM's US workforce, which totaled around 115,000 at the end of 2008.

As per a report in Computerworld, here’s what the laid off IBM employees are slated to receive: A lump sum separation payment equal to one week of pay for each fully completed six months of service based on the most recent date of hire, with a minimum of two weeks and a maximum of 26 weeks.

Eligibility for a continued IBM subsidy for medical coverage. The coverage period is three months for less than five years of service; six months for five or more years but less than 25 years of service, and 12 months for 25 or more years of service.

Transitional group life insurance follows a similar formula.

Outplacement and career counseling, with reimbursement of up to $2,500 for job-related skills training completed within 12 months of departure date, among other services.

The ability to apply for other jobs within IBM, as well as take jobs overseas, but the pay will be at local rates.

The company says overseas work "may not appeal to everyone, but it can be a good fit for IBMers who are interested in broadening their skills by living and working abroad, or for those with a cultural or heritage link to one of the countries where positions are open."

Obama First TownHall Meeting

President Barack Obama held his first online town hall meeting on Thursday with Americans across the country posing questions to him over the Internet.

The session focused on people's concerns about jobs, the economy, health care and education. During his presidential campaign, Barack Obama used the Internet to build an unprecedented grassroots movement of volunteers and to raise record sums of money.

Now he is using the World Wide Web to interact one-one-one with the American people from the East Room of the White House."When I was running for president, I promised to open up the White House to the American people," said President Obama. "

And this event, which is being streamed live over the Internet, marks an important step towards achieving that goal."

More than 92,000 Americans submitted questions to the president online, some of them in video form. Online visitors could also see the questions submitted by others and vote for the ones they liked best.

Some 3.5 million votes were cast for favorite questions on a variety of topics, including unemployment, the federal budget, the country's financial stability, home ownership, health care and education. T

he first video question came from a woman in the southern state of Georgia:"When can we expect the jobs that have been outsourced to other countries to come back and be made available to the unemployed workers here in the United States," she asked.

The president told her that not all of these jobs will return, especially low-skilled, low-paying jobs.But Mr. Obama said his recovery plans aim to create new jobs that cannot be outsourced."

So we've got to go after the high-skilled, high-wage jobs of the future," he said.

Some groups mobilized their members to use the question and answer session creatively to raise their own issues, as President Obama explained."

I have to say that there was one question that was voted on that ranked fairly high and that was whether legalizing marijuana would improve the economy and job creation," he said. "I don't know what this says about the online audience."The president then answered that he did not think legalizing marijuana would help the economy.

The many votes cast for this question show that the White House might have been successful in reaching out to a younger audience with the virtual town hall meeting - involving people who might not watch a more formal, televised news conference.

US Could Kill Indian Outsourcing

Mumbai: George F Baker professor of economics at Harvard University, Martin Stuart Feldstein, 70, has been heading the US National Bureau of Economic Research for 25 years. Feldstein has also advised US presidents on the economy, his latest role being a member of Barack Obama’s economic recovery advisory board.
The economist was in Mumbai and spoke with Mint on a variety of issues, including the latest bailout plan of the US treasury, his worries and how planned curbs on Wall Street could impact outsourcing.

On the latest US bailout plan.

Raising concern: Martin Feldstein. Ashesh Shah / MintIt’s an ingenious plan. There are a lot of positives to be said about it. It’s goal is ambitious—take a large part of impaired assets away from banks; keep them in private hands rather than under government management; avoid nationalizing the banks, protect taxpayers in the sense that they will have some potential positive gains if things work out well (with the plan).

On his worries about the plan

One issue is: Is it enough? A trillion dollars is a lot of money even in the US. By contrast, banks have more than $10 trillion balance sheets and they have residential mortgages of $3 trillion. They have mortgage-backed securities on top of that and commercial mortgages of $2 trillion...And if this new treasury plan—the private-public partnership—doesn’t take away most of the impaired assets, then what exactly does it accomplish? It will still not put the banks in a position where...they can lend.

There’s also a question of whether the banks will actually sell the mortgages. When you are a bank looking at several hundred millions of mortgages, would you want to write them down and sell them 50 cents to the dollar?

On excess liquidity leading to inflation.

Most of the money pumped in is going directly to the Federal Reserve. The Fed’s balance sheet expands; the reserves expand; and the bank’s balance sheets expand. But they are not lending this money, they are depositing this at the Fed. And the Fed pays interest on those deposits.
I think there is a potential for inflation. It is not this year’s worry, but I think it is something that could come along. If there is $2 trillion or more excess reserves in the banks, they will have every reason to want to use those reserves to make loans. That would push up demand and could be inflationary.

Beyond what they want, the Fed can normally go into open market operations. But it doesn’t have $1 trillion or $2 trillion of assets with which to conduct open market operations. All they got is junk—for lack of a better name. And it is not clear, when the time comes, they will be able to persuade the banks to take the junk back.

On the possibility of Asia’s export-led growth model collapsing as US consumers start saving.

It won’t collapse. I think it will be less when the dollar comes down, as I think it will, and there will be more demand from the US consumers for US-made goods and services.
On outsourcing.

Well, I read in the Wall Street Journal today that IBM is laying off people in the US and expanding in India. The US companies are under financial pressure; it becomes a question of more incentives. When you need to save money, those things (a call centre or accounting back office in India or China) look attractive.

On curbs on the financial sector in the US and its impact on outsourcing in India.

It’s scary. It’s a frightening thought. What I don’t know is whether they will actually try to
enforce that and if they do, there will be indirect ways of going around it. Because of the British tradition, the English language and the quality of secondary education, India has an ability to be competitive in outsourcing.
Could we kill it unintentionally or intentionally? Yes, the US could and that is a real danger.

Sunday, March 22, 2009

Stricter Rules for H1B

The restrictions on hiring skilled foreign workers on H-1B visas included in the stimulus package have kicked in. The US Citizenship and Immigration Service on Friday announced additional requirements for employers who have received bailout funds from the Treasury Department or emergency loans from the Federal Reserve.

Indians receive the largest share of H-1B visas, meant for specialty occupations. The first category of companies includes banks that have received assistance under the Troubled Asset Relief Programme and the second automakers General Motors and Chrysler.

The stated objective of the Employ American Workers Act, signed into law by President Barack Obama as part of the American Recovery and Reinvestment Act on Feb. 17, is to ensure that bailed-out companies do not displace U.S. workers.

Under this law, if such a company seeks to hire new H-1B workers, it is considered an “H-1B dependent employer.” H-1B dependent employers must make additional attestations to the Labour Department. Many people have argued that this virtually bars hiring of foreign workers.

Even before the notification was issued, Bank of America withdrew appointment letters it had issued to about 50 foreign students set to graduate from U.S. business schools. In fact, the issue has affected the rollout of something called the Term Asset-Backed Securities Loan Facility, or TALF.

The $1-trillion programme aims to jump-start consumer and business lending. Hedge funds, insurers and other companies considering joining the plan are worried about hurdles to bringing in foreign talent, Bloomberg reported. USCIS clarified that the new law does not apply to H-1B petitions seeking to change the status of a person already working for the employer in another authorised category.

"It also does not apply to H-1B petitions seeking an extension of stay for a current employee with the same employer," the agency said. On April 1, USCIS will start accepting H-1B petitions covered by the Fiscal 2010 cap. The financial year begins October 1.

Tuesday, March 17, 2009

Top Companies Sponsoring H1B

Microsoft: 4,437
Satyam: 4,236
Fujitsu: 2,291
Patni: 2,166
Infosys: 1,586
IBM:1,413
L&T:1,374
Intel:1,340
Ernst Young: 1,182
Qualcomm: 1,139
TCS:1,132
Enteprise Business Solutions: 1,035
Oracle: 974
Deloitte: 930
Marlabs: 934
Xceltech: 899
Multivision: 863
Rite Aid: 802
Goldman Sachs: 767
Wipro: 760

Linux that looks like windows

This is a theme for migrating Linux users who feel they are more comfortable with the Windows interface.LXP is a project that provides Linux/Unix users with a desktop that has a Microsoft Windows XP "look & feel" that is nearly identical to the real thing.

The LXP project has achieved this by collecting and modifying different pieces of the Open Source GNU software such as icewm, idesk, xfe, and others.

The LXP theme has been tested on the following distributions:

Fedora Core 3, 4, 5 and 6

Open Suse 10.1

SUSE Linux Enterprise Desktop 10

Ubuntu 6.06, 6.10X

ubuntu 6.06, 6.10

Kubuntu 6.06, 6.10

Debian Testing (Etch)

Sourceforge project : http://sourceforge.net/projects/lxp/


TCS to Layoff More in Coming Days

Sources has revealed that the TCS, India 's largest software giant is going to take few tough steps to sustain in the present environment . Since economists and experts don't see a economy recovery in the near time , most of the customers are feeling the pain of slowdown and are pressurising the outsourcers to maximise the efficiencies .

To keep itself equipped against the global economic activity , the company has rolled out four measures which are going to be implemented with immediate effect .

The four measures are as follows :
There will be no recruitment of experienced professionals unless the company feels its extremely required .

People will be given cross skill training to manage the internal needs .


Since outsourcing means saving money by working from a low cost place , the company will concentrate more on offshore leverage . Non Critical positions on onsite will be moved to offshore .


There will be no promotions until the situation improves .


If you are in the underperforming section or in the under utilised section , the company might counsel you or might even ask you to leave .

Its not only TCS , all the companies are implementing different kind of measures to sustain in the present environment . It might not sound good to the employees , but if the companies has to sustain , they have to undertake this . The companies are trying to do everything so as to retain employees . As a employee of the organisation , its time for us to stand by them and help them sustain .

Do remember that When your company does good , it will always do good to you .

Stimulus bill keeps H-1B hiring limits on bailout recipients

A provision intended to require banks receiving federal bailout funds to give hiring priority to U.S. workers over foreigners with H-1B visas was left in the economic stimulus package when U.S. House and Senate negotiators agreed on a compromise bill this week.

The US$789 billion stimulus bill was subsequently approved by the House of Representatives Friday, and a vote in the Senate is expected Friday night.The provision designed to curb the use of H-1B visas was proposed last week by Sens. Bernie Sanders (I-Vt.) and Chuck Grassley (R-Iowa) as an amendment to the Senate's stimulus legislation. The proposal initially sought to bar H-1B hiring by financial services firms receiving bailout money, but it was later modified to restrict such hiring.

The stimulus bill, once it is approved by the Senate and signed by President Barack Obama, will require firms that take bailout funding to make a good-faith effort to hire U.S. citizens before people who are in the country on H-1B visas.Opponents of the measure says it is so restrictive that affected financial services firms likely will stop hiring H-1B workers altogether.

However, the provision doesn't prevent them from using offshore outsourcing contractors, which typically are heavy users of H-1B visas.As a result of the conference agreement, Sanders said in a statement Friday that he expects the H-1B provisions to be adopted along with the rest of the stimulus bill. He added that what may have prompted the negotiators to keep the H-1B restrictions in the bill were all of the ongoing layoffs and other job losses.

"With thousands of financial services workers unemployed, it is absurd for banks to claim they can't find qualified American workers," Sanders said.The proposed restrictions require firms that receive money under the federal Troubled Assets Relief Program (TARP) to comply with hiring rules set for "H-1B dependent" firms -- those with more than 15% of their workers on visas.
Those rules set a number of strict requirements for hiring H-1B holders, including a need for companies to attest that they actively recruited American workers and are not displacing or replacing U.S. citizens with foreign workers.However, the impact of the new legislation on offshoring of IT work may be limited. Ron Hira, an assistant professor of public policy at Rochester Institute of Technology and co-author of the book Outsourcing America, claimed that many TARP-recipient banks "have huge shadow workforces -- people who work for the bank indirectly through outsourcing contract firms."

The TARP-related hiring provision "will rectify some of the indefensible practices of quasi-nationalized banks," Hira said. "But unfortunately, it doesn't close the loopholes where most of the abuse occurs."Hira said the amount of outsourcing by Wall Street firms has actually increased since the bailout program began last fall, citing deals such as offshore outsourcer Tata Consultancy Services Ltd.'s October agreement to acquire a unit of Citigroup Inc. that does business process outsourcing and IT services work.

Similarly, Wipro Ltd. agreed in December to buy Citigroup's IT subsidiary in India.In addition, Hira contended that "many, if not all, of these banks have human resource practices where they force their American workers to train foreign replacements, and subsequently lay off the American workers." That practice "sometimes results in tragedy," he added, citing the 2003 suicide of a former Bank of America Corp. programmer who reportedly was laid off after training his replacement.

A provision intended to require banks receiving federal bailout funds to give hiring priority to U.S. workers over foreigners with H-1B visas was left in the economic stimulus package when U.S. House and Senate negotiators agreed on a compromise bill this week.

The US$789 billion stimulus bill was subsequently approved by the House of Representatives Friday, and a vote in the Senate is expected Friday night.The provision designed to curb the use of H-1B visas was proposed last week by Sens. Bernie Sanders (I-Vt.) and Chuck Grassley (R-Iowa) as an amendment to the Senate's stimulus legislation.

The proposal initially sought to bar H-1B hiring by financial services firms receiving bailout money, but it was later modified to restrict such hiring.The stimulus bill, once it is approved by the Senate and signed by President Barack Obama, will require firms that take bailout funding to make a good-faith effort to hire U.S. citizens before people who are in the country on H-1B visas.

Opponents of the measure says it is so restrictive that affected financial services firms likely will stop hiring H-1B workers altogether. However, the provision doesn't prevent them from using offshore outsourcing contractors, which typically are heavy users of H-1B visas.As a result of the conference agreement, Sanders said in a statement Friday that he expects the H-1B provisions to be adopted along with the rest of the stimulus bill.

He added that what may have prompted the negotiators to keep the H-1B restrictions in the bill were all of the ongoing layoffs and other job losses. "With thousands of financial services workers unemployed, it is absurd for banks to claim they can't find qualified American workers," Sanders said.The proposed restrictions require firms that receive money under the federal Troubled Assets Relief Program (TARP) to comply with hiring rules set for "H-1B dependent" firms -- those with more than 15% of their workers on visas.

Those rules set a number of strict requirements for hiring H-1B holders, including a need for companies to attest that they actively recruited American workers and are not displacing or replacing U.S. citizens with foreign workers.However, the impact of the new legislation on offshoring of IT work may be limited. Ron Hira, an assistant professor of public policy at Rochester Institute of Technology and co-author of the book Outsourcing America, claimed that many TARP-recipient banks "have huge shadow workforces -- people who work for the bank indirectly through outsourcing contract firms."

The TARP-related hiring provision "will rectify some of the indefensible practices of quasi-nationalized banks," Hira said. "But unfortunately, it doesn't close the loopholes where most of the abuse occurs."Hira said the amount of outsourcing by Wall Street firms has actually increased since the bailout program began last fall, citing deals such as offshore outsourcer Tata Consultancy Services Ltd.'s October agreement to acquire a unit of Citigroup Inc. that does business process outsourcing and IT services work. Similarly, Wipro Ltd. agreed in December to buy Citigroup's IT subsidiary in India.

In addition, Hira contended that "many, if not all, of these banks have human resource practices where they force their American workers to train foreign replacements, and subsequently lay off the American workers." That practice "sometimes results in tragedy," he added, citing the 2003 suicide of a former Bank of America Corp. programmer who reportedly was laid off after training his replacement.

US senate move on limiting H1B workers may hurt IT firms

The Indian IT industry, which recently lowered its growth projections on the back of a slowing economy, sees no immediate impact of the recent US Senate vote to prohibit banks, that are bailed out, from replacing laid-off workers with foreign guest workers (read H1B workers).

The situation, however, would hurt the fortunes of Indian IT firms if the amendment becomes policy since the top 10 H1B visa list is made up largely of India-based firms that provide outsourcing services, including Infosys Technologies, Wipro and Satyam Computer Services. The deadline for companies to request petitions for new H-1B visas is April 1. Both US (read Silicon Valley) and Indian companies have repeatedly stressed the need to raise the cap, which was reduced from 195,000 to 65,000 two years ago.

However, Senators Sanders and Charles Grassley (a well-known H1B opponent) recently introduced an amendment that would require bailed-out banks -- where there have been layoffs -- to hire only Americans for two years. This was accepted by the US Senate a day after it was revealed that Americans lost almost 600,000 jobs in January. The amendment, though, has to go 'reconciliation' (a legislative process) before going to Congress and finally the President before it becomes policy.

It is feared that these banks (bailed-out with taxpayer money), in a bid to contain or cut costs, would outsource and offshore more work to low-cost countries like India jeopardising the chances of American workers from getting a job. The senate amendment seeks to prevent this, and it could affect the fortunes of the Indian IT industry since outsourcing from the Banking, financial services and insurance (BFSI) sector accounts for almost 40 per cent of the sector's revenue.

"Wall Street caused the crisis, millions of people lost jobs, including 100,000 in financial institutions. Now they want to bring in foreign workers," Senator Bernie Sanders said in a release. It is feared that the bailed-out automakers too would face a similar diktat. This is another lucrative revenue segment for local IT firms.

Software body Nasscom opines that it's up to American banks to choose whether they need to outsource more work to cut costs. "The wording is very confusing. Besides, one may also remember that it is applicable only to H1B dependent companies (an H-1B dependent employer is one whose workers brought in with that visa comprise 15 per cent or more of the employer's total workforce). We hardly have any such IT firms in India," explains Som Mittal, President, Nasscom.

"There won't be any immediate impact but if the issue persists and becomes policy, then the concern could become grave," cautions Ganesh Natarajan, Chairman Nasscom and deputy Chairman and Managing Director of Zensar Technologies.

The H-1B visa issue has always been a bone of contention but the economic recession has added fuel to fire. Vinu B Kartha, Partner at Research and Advisory firm Tholons says: “There can’t be a complete ban on outsourcing because it is a free market economy but the new administration in the US will make it difficult for those companies do business who are outsourcing their work. Companies will get incentives to not to outsource work like tax refunds and other benefits.”

Analysts say it will be difficult for the Indian IT companies to get new projects and they will now have to ensure that none of their existing accounts are under the purview of law. The slowdown will ensure that only the best qualified people get jobs in the US and this is where the Indian workforce will suffer. “Outsourcing will continue but the Indian IT vendors will have to focus on verticals other than BFSI like telecom, manufacturing, healthcare among others,” explains Kartha.

Incidentally, Microsoft which was among the top 10 firms getting approvals for H-1B visas in the year ended September 30, 2007, also was questioned by Senator Grassley when it recently downsized its US workforce. He called on Microsoft to give preference to American workers over visa-holding H-1B foreign workers during its downsizing.

There have also been fears that President Obama, once elected, would revisit the outsourcing and offshoring story that could adversely affect Indian IT firms. However, analysts note that President Obama has filled some of his top White House positions with people like Senator Judd Gregg and Diana Fareell (ex McKinsey Globa Institute) who not only support expanding the H-1B visa programme, but also see offshore outsourcing as postive for the US economy. McKinsey, a management consulting firm, has published research that argues that offshore outsourcing to low-wage countries brings "substantial benefits" to the U.S. Its studies and reports have been cited by the tech industry in support of the H-1B visa programme.

Observers also note that the amendment isn’t as tough as the one Senator Grassley proposed on February 5, which would have prohibited firms from hiring H-1Bs altogether.

Curbs on H1B, Outsourcing

The US government, as part of its stimulus plan to revive the depression in the US economy, recently decided on including an amendment that imposes a ban on firms receiving government bailouts, from hiring workers from other countries. Microsoft has recently been asked to remove foreign workers that are employed under the H-1B Visa program, resulting in the software giant announcing that 5,000 jobs will be cut in the next six months; including 1,400 immediately.
H-1B visas are offered by the US government to enable international students and highly skilled international workers, from all over the world, or who are already living in the USA, the opportunity to live and work in America legally.

From the beginning, there has been criticism from various quarters, over the role of the H-1B program in replacing US workers. There were several instances of US staff being replaced with H-1B workers. The ploy employers used is to hire these H-1B replacements from contract job shops. This way the companies could claim that they had not applied for H-1B visas, making it possible for them to legally replace their US staff.

Another complaint was that US Employers hired H-1B workers because they pay significantly less than they would have to for US workers. This cheap labor causes depression in the overall wage structure.

Currently, 65,000 H-1B visas are granted by the US annually to Hi-technology workers from countries like China, India and Philippines.

The US government states that they are not against the H-1B program, but it has to be used in the actual spirit of why it was started in the first place – to have alternatives for specialized workers when there is no availability in the US. It was also clarified that since the 900 billion dollars for the stimulus plan is being paid by the American taxpayer, it is only fair that American workers are hired.

This decision for foreign countries could mean hundreds of thousands of foreign students studying in the US universities will not get employment and millions will be made jobless.
The US government is also planning on controlling outsourcing. American firms that move their jobs to other countries will not be eligible for any tax breaks. Obama, in his address said, “We will restore a sense of fairness and balance to our tax code by finally ending the tax breaks for corporations that ship our jobs overseas.”

This will affect more than 1,000 American firms that have over the years moved their jobs outside the country. The government is doing away with a particular provision of the tax code where US companies pay lower taxes for profits earned from foreign countries. There has been opposition for this tax code for a long time, as it was seen as an encouragement for companies to send their jobs abroad, when they rightfully belong to the American workers. The government’s aim through this move is to make outsourcing unattractive to companies in the US.

However, many believe that tax breaks when compared to savings through outsourcing do not stand a chance. While the idea of tax breaks would certainly appeal to the US businesses, it would require a huge tax break to change the established trend of global outsourcing. It would be highly unlikely for companies involved in significant outsourcing to take their businesses, and the related infrastructure and human-resource costs back onshore. So, the impact of this move may be very little.

People who oppose this move say that this move will only hurt the US as outsourcing makes a lot of sense; both economic and logical. It is left to be seen what actually happens. However, with Obama focusing on the revival of the US economy, this is the kind of positive reaction that Americans expect from their new President.

Buy US Clause Seen in Contracts

Bangalore: Indian information technology (IT) services firms could see business slowing from US banks and financial institutions that have been bailed out by that country’s government, which has also become increasingly protectionist as it tries to protect jobs in the world’s biggest economy.

At least two people familiar with the matter said they have recently seen IT outsourcing tenders with so-called “buy American” or work-onsite clauses that ensure that the business goes to an American firm or to one operating on American soil.

“I have seen some ‘buy American’ inserts in a small number of requests for proposal, but this doesn’t seem to be enforceable,” said Phil Fersht, research director for global business and outsourcing services at AMR Research, an IT advisory firm.

According to Fersht, one of these was for a health care firm, and a few others for financial services firms that had been bailed out by the government.

According to the fine print of the final stimulus Bill, passed in the US, troubled assets regulation programme (TARP) recipients cannot outsource call centre work to foreign firms and can hire only a limited number of foreign workers on H-1B visas.

The second person, an executive at an Indian IT services company who did not want to be identified also said that some US firms that had usually been comfortable with moving work offshore were becoming risk averse in the current environment. “They (customers) insist that critical work should be retained within the US,” added the executive who said this measure wasn’t protectionist, but a possible reaction to economic uncertainty.

Nasscom, the Indian software industry’s lobby group, said the US government had to do this to tackle an economy on a downswing. “The fact of the matter is that they are giving funds to TARP. They have to look at generating employment locally. We will see some of these kinds of small issues rising. We are confident that better sense will prevail,” said Ameet Nivasarkar, vice-president of Nasscom.

The US, the world’s biggest spender on technology is in a recession, triggered by a crisis in its financial system, which has seen several firms going bankrupt and several others being wholly or partly taken over by the federal government. The world’s largest economy has shed 4.4 million jobs since December 2007 with nearly half of those losses coming in the last three months, prompting President Barack Obama to announce plans to cut tax breaks for firms that move jobs to foreign shores.

Indian IT services firms such as Infosys Technologies Ltd and Tata Consultancy Services Ltd (TCS) derive a significant portion of their revenue from companies in businesses such as banking, financial services, and insurance. Such firms contributed almost 41% of the $40.4 billion (Rs2.09 trillion) revenue of Indian IT services firms in the year to March 2008. As business slows from US firms, Nasscom forecasts that growth for the IT firms will halve to 16% in the year to March.

An analyst said outsourcing firms could also face subtler constraints. “At least those programmes are overt,” said Peter Redshaw, vice-president for research in banking and finance services at Gartner Inc., a technology research firm, referring to the US legislations. “A second issue is the rise in ‘soft constraints’ where governments, central banks and regulators put pressure on banks (such as greater scrutiny or a need for higher transparency) that may inhibit decisions to go offshore.”

“So, banks may in some cases be prohibited from going offshore or they may need to be more politically sensitive and risk averse in their operations,” Redshaw added.
India’s two largest IT firms, however, said they were yet to encounter TARP-related constraints. TCS and Infosys Technologies said that they haven’t seen any impact due to these measures. “Currently, we are not seeing any such impact from any of our clients,” said V. Balakrishnan, chief financial officer at Infosys.

Still, the legislations itself were passed only last month and it is likely it will take a while before Indian firms feel the fallout.

Analysts say that a bigger impact on offshoring would, however, be felt if Obama goes ahead with his plan to cut tax breaks for companies that offshore work.

“However, I would expect clauses to be put into contracts that allow for work to be pulled back onshore in the event of tax changes that impact offshoring,” said Fersht of AMR.

Cap Gemini Sacks 2000

Notice period? What notice period?

Questions are being raised about how IT consultancy giant Cap gemini is laying off employees in its Indian offices. The company sent out an email to employees early 2008 saying they need not serve a 90-day notice period when they quit their jobs.

The notice period was reduced to 30 days. This was done without the consent of employees as it results in huge savings for the firm - Capgemini will now have to pay outgoing staffers a month’s salary instead of three months, an insider told IT Examiner.Another message followed, asking employees to sign on a tailored resignation letter.

While most employees fell prey to the nasty nip, few decided to snub the proposal, calling it illegal, said the source.According to our source, this method has been adopted to lay off around 2,000 employees over several months, in Bangalore, Mumbai and Kolkata.

In these tough times, it’s shocking to see companies choosing methods that can hardly be termed as legal to cut costs. Shrinking the notice period without employees’ consent is unethical.Our source said that those who refused to sign the resignation letter pointed out that their appointment orders clearly states that the notice period extends to three months.

The HR department responded by de-activating their email IDs and even threatened them, the source said.A few employees, who spoke to Capgemini’s India HR head Dr. Sripada Chandrashekhar, were told that if the company decides to shrink the notice period from three to one month for 2,000 employees, it certainly has to be legal.

“Following the massive revolt, Jnanes Kumar who was heading the HR process back then was deported to another division. Arun Kumar was brought in as replacement,” the source said.A senior advocate, on condition of anonymity, told IT Examiner that, “as per Indian laws, companies cannot shrink the notice period in the case of permanent employees.

But it can be done with those still on probation. Otherwise it is illegal to reduce the notice period without the consent of employees.' According to him, in such cases employees usually give up and sign the resignation letter. 'A company has an upper hand in these cases as employees are reluctant to individually sue the company fearing high expenses of the legal process. Even if one wins the case, there is no guarantee that the company will hire him/her in the same position.


The best way to battle this is by approaching an employees’ union and fighting the legal case, making it more economical.'IT-BPO union, UNITES has made an appeal to the Capgemini employees to raise their voice. “I am aware of what’s going on at Capgemini. Employees often commit a mistake by succumbing to the pressure. Capgemini has done the same thing by forcing them to sign it. We cannot intervene once they sign the resignation letter,” said UNITES India general secretary, R Karthik Shekhar told IT Examiner.Shekhar added, “It’s illegal to violate the terms and conditions mentioned in the agreement.

If they have promised three months’ pay, they have to hand it over the same day. This is unacceptable. Even if they throw workers out citing poor performance, this has to be given in writing.”He made an appeal saying, “We can go to the labour commissioner with this problem only if the employees are courageous enough to talk to us.”Capgemini failed to respond to our queries by press time. But do they have anything to say at all?

5000 Wipro Employees to Face the Axe

Wipro Technologies is right- sizing. To improve operational efficiency, it has decided to sack more employees than it usually does on the basis of performance. In the current quarter (January-March), 7 to 8 per cent of the people working in its global IT services division will have to leave.

In normal times, only 0.5 per cent of the employees are sacked for professional reasons. But the proportion was higher at about 2 per cent in the last two quarters. In the current quarter, it will rise above 7 per cent. The global IT services division, mainly catering to the US and European markets, had 60,605 people at the end of December.

Financial Chronicle learns from several Wipro employees that the number of people on the hit list could be as high as 5,000. This, however, could not be confirmed with company officials. FC emailed a questionnaire to the company’s human resources head, Pratik Kumar, who, in response, only said, “Wipro would not like to comment on this.’’

The people being eased out are mainly freshers not yet confirmed in their jobs and staff who have three to five years’ experience. Also, a number of managerial- level employees (such as vice-presidents, general managers, project managers and project leaders earning over Rs 12 lakh annually) are also facing the axe. Earlier, senior- level staff rarely came under such intense scrutiny.

An employee on the hit list told FC on condition of anonymity, “At the moment, employees with higher salaries are being laid off to save cost.”

Another senior- level employee, who has spent a over a decade in Wipro, said people at that level had been asked to justify their positions. He said, “Senior people have to take on more responsibilities. We have to manage more employees in out teams, acquire more clients and more projects.”

Senior employees will get about two to three months to justify their presence in the company and if they fail to do so, they will have to go, he added.

Junior staff are being trained across all processes, reducing the need for senior employees. Since January, Wipro has a introduced certification test for all staff barring the senior management. Those who can’t score over 70 per cent and clear the test in three attempts are shown the door.
Employees said that many project teams, especially those in the financial services sector serving European or American companies, had been halved.

A software engineer, currently benched, said all benched staff had been told that if they couldn’t get into new teams within three months, they too would have to leave.

Generally, IT firms place 5 per cent of their employees under the non-performance rating. After being put through a mandatory improvement programme, about 0.5 to 0.8 per cent of them are asked to leave each year. However, bad market conditions and a drive for optimisation have meant that involuntary attrition has increased.

Monday, March 16, 2009

Patni Computer Systems: Layoff 400

MUMBAI / BANGALORE: After Tata Consultancy Services and IBM Global Services, Patni Computer Systems has laid off close to 400 employees citing non-performance issues. The country’s sixth-largest exporter said it was part of a routine appraisal exercise, carried out every year to weed out non-performers, and not related to any slowdown issues. “This was an absolutely regular appraisal that is important for any performance-driven organisation. It is something standard we do every year.

Employees who have got 0-1 rating on a scale of 5 typically form the basis for the first-level shortlist. These are performance-based resignations; we’ve not issued any termination letters,” said Rajesh Padmanabhan, executive vice-president and head – global HR, Patni. He said the comparable figure for last year was 148.

In February this year, in the backdrop of a pronounced slowdown in the US, TCS had asked about 500 employees to leave for non-performance. Shortly afterwards, IBM was reported to have laid off 700 freshers. In case of TCS, the figure was about 0.5% of its total workforce and for IBM, about 1% of its India workforce. For Patni, the figure is closer to 3% of its 14,800 workforce. A Patni spokesperson said the company continued to be a net hirer. “Retrenchment is a word used when you are facing negative growth or no growth and cutting down on your labour costs. We continue to recruit — the number of new employees we intend to hire, according to our quarterly results communication, is about 2,000,” said a Patni spokesperson.

Industry sources said the employees were asked to leave a fortnight ago and some of them were even at the designation of project manager. “Usually, these do not happen at project manager levels. But I know in this case, a project manager working on a GE (General Electric) contract was asked to leave,” said a source, with knowledge on the development, who did not wish to be identified. Some people in the industry attributed the layoffs to the challenging business outlook Patni and other software companies were facing. “The performance index is being unfairly used on people on the bench. These employees are not working due to lack of projects,” said a person closely associated with a number of software companies. Bench is a term used to indicate employees who are not working on any available projects because they are undergoing training or are between projects. As a strategy, companies also maintain a bench in readiness for new projects. In a slowdown, because of postponement or cancellation of projects, the bench size increases more than what companies plan for. The Patni stock has risen 15% on the BSE in one month on the expectations of a buyback, which has now been announced for July 10. In the same period, the IT index has gained 2.43%.

Mumbai: Even as troubles in the financial services and automotive sectors globally continue to worry India's IT service companies, Infosys Technologies is focusing on smaller acquisitions in the healthcare space.

"We are looking at small acquisitions, of the range of $100-200 million, as managing a large acquired entity would be tough in today's circumstances. We are looking at firms that offer services to healthcare companies," V Balakrishnan, chief financial officer (CFO) of Infosys, the country's second-largest IT services firm, told DNA.


Infosys is also evaluating firms in the consulting space, where it lost out to HCL Tech in the race to acquire UK-based SAP consulting firm Axon Plc in August.
However, an analyst, who did not wish to be named, said Infosys is unlikely to make a deal in the consulting space.


"Acquisition in the consulting arena would generally be of large ticket sizes, upwards of $500 million. Moreover, for a firm of the size of Infosys, a lot of synergy would happen by having a bigger consulting firm with capabilities in multiple domains," the analyst said.


Infosys has begun evaluating firms in France and Germany. Besides, Balakrishnan said the company is evaluating firms in Japan with an aim of getting a stronger foothold in the 'closed Japanese market'.


The Japanese market for IT services is estimated at $108 billion.


Amongst the top IT firms in India, Infosys have been the most conservative as far as acquisitions are concerned. In 2003, it acquired an Australian firm, Expert Information Technologies, for about $24 million. Four years later, it acquired Philips' global BPO operations. Infosys' cash reserve stood at about Rs 8,450 crore at the end of Q3 (Oct-Nov-Dec) 2008. For the year to March 2009, Infosys has forecast revenues of between $4.72 billion and $4.81 billion in dollar terms and Rs 21,309 crore and Rs 21,731 crore in rupee terms.

Infosys Acquisition in Healthcare

Mumbai: Even as troubles in the financial services and automotive sectors globally continue to worry India's IT service companies, Infosys Technologies is focusing on smaller acquisitions in the healthcare space.

"We are looking at small acquisitions, of the range of $100-200 million, as managing a large acquired entity would be tough in today's circumstances. We are looking at firms that offer services to healthcare companies," V Balakrishnan, chief financial officer (CFO) of Infosys, the country's second-largest IT services firm, told DNA.


Infosys is also evaluating firms in the consulting space, where it lost out to HCL Tech in the race to acquire UK-based SAP consulting firm Axon Plc in August.
However, an analyst, who did not wish to be named, said Infosys is unlikely to make a deal in the consulting space.


"Acquisition in the consulting arena would generally be of large ticket sizes, upwards of $500 million. Moreover, for a firm of the size of Infosys, a lot of synergy would happen by having a bigger consulting firm with capabilities in multiple domains," the analyst said.


Infosys has begun evaluating firms in France and Germany. Besides, Balakrishnan said the company is evaluating firms in Japan with an aim of getting a stronger foothold in the 'closed Japanese market'.


The Japanese market for IT services is estimated at $108 billion.


Amongst the top IT firms in India, Infosys have been the most conservative as far as acquisitions are concerned. In 2003, it acquired an Australian firm, Expert Information Technologies, for about $24 million. Four years later, it acquired Philips' global BPO operations. Infosys' cash reserve stood at about Rs 8,450 crore at the end of Q3 (Oct-Nov-Dec) 2008. For the year to March 2009, Infosys has forecast revenues of between $4.72 billion and $4.81 billion in dollar terms and Rs 21,309 crore and Rs 21,731 crore in rupee terms.

HCL Tech lays off 450 staffers from it’s offices in India.

IT services company HCL Technologies has asked 450 employees at its Delhi and Bangalore offices to leave. A majority of those axed were on the bench.

An HCL Technologies official, who spoke to ET on the condition of anonymity, said that the company had sacked 400 people in Delhi and another 50 in Bangalore in the last one-two months. The firm had earlier asked those on the bench, the buffer of employees kept on the rolls for new projects, to get assigned to projects or face the prospect of being asked to leave the firm, he said.

In an email reply, a company spokeswoman didn’t comment on the number of people sacked by the company but indicated that the move was linked to the performance of employees. “HCL follows a systematic process of performance review and development, and the expectation of the organisation is for employees to meet the stringent performance standards. This is a routine and ongoing process,” she said.

As of December 31, 2008, HCL had about 52,957 employees. The global downturn has impacted the revenues of clients of Indian IT companies, thereby dampening demand for software services.

Sunday, March 15, 2009

BPO Attrition Down 5 -15%

The US financial meltdown has finally managed to do what the BPO sector has been trying to do for years on end - reduce the attrition rate of employees by 5-15 percentage points. BPOs that were coping with 30-40 per cent employee turnover are now reporting numbers between 20 per cent and 30 per cent.

Industry insiders as well as sector experts said that companies are unlikely to miss this opportunity to rationalise bloated boom-time salaries. "Companies are aiming to go back to the cost levels of 2005 and 2006. So, we will see an across the board reduction in salaries," said KPMG Head (people and change advisory) Ganesh Shermon.

Genpact, the largest BPO in the country, reported attrition rate of 26 per cent for the nine months ended September 30, 2008, down from 30 per cent in the same quarter of 2007. 24x7 Customer said the drop in attrition has been 10 percentage points this month. The company's annualised attrition rate is 38 per cent.

For Satyam , the month-on-month attrition has come down by approximately 15 percentage points. Healthcare BPO Cbay Systems has seen a drop of 10 percentage points in the last few months. And Nasdaq-listed Syntel has seen a 4-5 percentage point drop.

BPOs, on their part, said this had less to do with the economic meltdown and more with the human resources development practices they have put in place. But analysts said that this has happened because of the global economic uncertainty - employees are choosing to stay put on their jobs than risk new ones.

Companies said they had not seen any contraction in the demand for their services and they will keep on hiring people in large numbers. Cbay Systems, for instance, plans to increase its headcount by 10,000 in the next 18 months. "Satyam BPO has not witnessed any diminishing of demand from our existing customers," added Satyam BPO Global Head (human resources) Naresh Jhangiani.

What is certain is that salaries in the sector will soon get rationalised. "We believe there is an opportunity for salary rationalisation. We are looking at not only the entry level but the middle and senior levels as well. We might see a drop of 5 per cent in salary levels in the coming few months," said Syntel Global Head (human resources) Srikanth Karra.

"Going ahead, salary increases will be on the basis of productivity. While the fixed salary should remain the same, the variable pay will see changes," Cbay Systems chairman and CEO Raman Kumar said. "At the middle- and top-management level, things had gone a bit haywire and this period will bring the required balance."

Anti Outsourcing : Pharma First Victim

With Barack Obama taking over as the President of the United States, outsourcing of activities from the US to the Indian market might get adversely affected, hitting the pharmaceutical sector the most, a top industry official said.

"President Obama has a conservative stance on outsourcing of services since he wants to create jobs and protect existing ones (in the US). As the Indian pharma industry is sustaining mainly on outsourcing, especially from the US, the future does not appear very smooth," pharma major Promed Group's President Deepak Bahri told PTI.

The Promed group manufactures and delivers branded as well as generic pharmaceutical formulations to Russia, CIS, south-east Asian countries, the UK and EU.

There will be increased competition in the US generics market since the US Food and Drug Administration-approved plants will enable many players to enter into the US market, earlier ruled exclusively by a few big companies, Bahri said.

"Companies that are cost-effective and good in supplies will survive," Bahri said.

With the global economy in a recession, it would make business sense for Indian pharma companies to address the CIS markets.

"CIS nations are taking aggressive steps to address their healthcare sector. Therefore, Indian pharma companies should be ready to grab the opportunities available in these markets," he said.

Though the healthcare system in the CIS countries are in a process of reformation, there are several challenges for the drug manufacturers.

"The shift towards the generic market has opened the gates for a variety of international companies and the market has become fiercely competitive," Bahri added.

Pharma companies have experienced a dip in profit margins on account of the global slowdown, Bahri said, attributing it to competition from China and appreciation of the Rupee against the US dollar.

Indian companies, however, have proved their manufacturing and research and development capabilities and the CIS nations can benefit enormously by establishing tie-ups with Indian pharma companies, he said.

"Today, the markets have evolved with time. In countries like Russia, consumers are ready to pay a higher cost for quality and there are international competitiors who are fighting for a share of these growing markets," he said.

The global meltdown could negatively impact Indian pharma exports but "good relationships with the target audience help to sustain longer in the markets," Bahri said.

Marketing of pharma products calls for a strong field-force network complimented with a robust supply-chain. A growing product portfolio is the key to beat competition and this will ensure a constant flow of income into the business," the Promed chief said.

The Promed Group is an emerging Indian pharmaceutical entity offering pharmaceutical products to global markets and has clocked a growth rate of 119 per cent for the period April-December 2008 as compared to the year-ago, Bahri said.

In the last five years, the company has recorded a Compound Annual Growth Rate of 34.49 per cent, an absolute growth of 340.80 per cent and an average yearly growth of 68.01 per cent.

The group clocked a turnover of Rs 100 crore (Rs 1 billion) in FY 08.

FICCI worried: Outsourcing Blues

ASSOCHAM president Sajjan Jindal has expressed serious concern over the Obama administration decision to deny tax benefits to US companies that outsource their jobs, adding that it will prevent free flow of goods and services under WTO regime.

In a statement, Jindal said that the beneficiary of outsourcing jobs has not only been the receiving country but more so the country which has outsource their jobs in the past and the trend will remain so even in future. Estimates reveal that a US$ job outsourced fetched the outsource country more than 10 times of economic benefits and therefore discourage outsourcing by denying tax benefits can prove disastrous, Jindal added.

The entire world is reeling under pressures of global meltdown and assuming that protective measures like denial of tax benefits will work towards benefis of domestic economy will prove be a serious mistake. It will also go against the spirit of competition and free market economies in which trans-national trade barriers are fastly fading away and the color of the capital is becoming colorless.

Jindal has called for its immediate renew for final withdrawal as the rest of economies will get inspired with this decision to provide unnecessary safeguards for their corporates.

Earlier: Tax breaks for outsourcing

Tax breaks for outsourcing

John Kerry has been claiming that loopholes in the tax code encourage companies to send jobs off shore. .

Here's the loophole:

...the ability to defer and often never pay taxes on foreign-earned profits. The result: foreign profits of U.S. companies end up taxed at a lower rate than their U.S. income, creating an incentive to invest overseas in factories. The jobs are where the factories are.

And here's how it works

The tax code is written in a way that allows companies not to pay the full 35% U.S. corporate tax rate on foreign income when that money remains invested overseas.

Backing up a step, here's how it works before the loophole: A company earns $100 million abroad in Lowtaxistan where the corporate tax rate is 20%. The foreign subsidiary pays that money to the U.S. parent. The parent then pays $35 million to the U.S. government and takes a credit for the 20% (or
$20 million) payment to the Lowtaxistan government. So the net to the U.S. Internal Revenue Service is $15 million.

But here's how it works with the loophole: The U.S. subsidiary simply keeps the money offshore and certifies to its accountants that the money is invested overseas. It never remits the money to the parent and so never pays the $15 million extra to Uncle Sam.

The buzzword for people in the know in big corporations is "unrepatriated earnings" i.e. money you make off shore that doesn't come home to the US. Apparently, its getting to be more and more prevelent.

These are called "unrepatriated earnings" and they are increasingly commonplace. ...

What we know is that the amount of unrepatriated foreign earnings is growing substantially. The non-partisan Congressional Research Service in a report last year said it had increased to $639 billion in 2002 from $403 billion in 1999....

If you look into the issue on companies balance sheets

What you'll find is something like this from Pfizer.

"As of December 31, 2003, we have not made a U.S. tax provision on approximately $38 billion of unremitted earnings of our international subsidiaries. These earnings are expected, for the most part, to be reinvested overseas. It is not practical to compute the estimated deferred tax
liability on these earnings."

Pfizer says it added 15,000 U.S. workers through its recent purchase of Pharmacia. Still, only 37% of its work force is in the U.S.

Note that the $38 billion total of unremitted earnings is cumulative over the years. In 2002, Pfizer had $29 billion, so the increase was $9 billion in the past year, helping the company substantially shave its tax bill.

According to the article, this is how the tax code has been set up since the early 1900s, when the ability to move capital and goods so freely was never considered.

And, being the Journal, they, of course, are not advocating fixing the problem by closing this loophole. Nope, they claim that we need to allow our firms this tax break so they can stay competitive with lower taxed nations. Lest our firms simply move off shore. This argument seems falacious to me. There are lots of reasons that companies decide to stay in the US. Better workers, tradidition, infrastructure, rule of law, you name it, we've got it.


India Inc Worried: Obama Anti Outsourcing

After a decade of outsourcing transform India into much of the world's back office, Indians are worried that President Obama's new Administration—and the slowdown in the global economy—will cast a shadow over one of the fastest-growing sectors of their economy. Obama's $787 billion stimulus plan will make it increasingly difficult for U.S. companies receiving bailout money to hire foreigners on H1B Visas. The budget the President recently presented may also make it harder for U.S. companies that send jobs overseas to receive tax benefits.

In India, where the $63 billion IT sector makes up almost 7% of the national GDP, the moves are worrying government officials. Acting Finance Minister Pranab Mukherjee groused about it over the weekend in an interview with CNN-IBN, a content partnership with Time Warner's ( owned by India's TV18. "We will have to address this issue," said Mukherjee, whose ministry has spent the last five months trying to restart India's slowing economy with tax cuts and spending plans. "We are opposing protectionism, not only here but at every forum."

WHAT'S NEXT?

Even more vexing for India's outsourcing industry is the lack of clarity about what might be coming next from the U.S. During a Feb. 24 speech to Congress, Obama said the Administration will eliminate "incentives for companies that ship jobs overseas," but the White House has not provided additional details. A line item in Obama's budget titled "Implement international enforcement, reform deferral, and other tax reform policies" is the only hint tax experts in the U.S. and in India have had about the policy. The estimates for tax revenues generated by that budget change start at $15 billion in 2009 and go up to $25 billion in 2012. Those inexact estimates, says Rosanne Altshuler, co-director of the Tax Policy Center (a joint venture of two Washington think tanks, the Urban Institute and the Brookings Institution), is an indication that the changes in tax policy have not yet been worked out, and likely will not become public until April.

Indians with a stake in the outsourcing industry are now waiting and watching. "Of course we are concerned," says Mohandas Pai, a board member and director of human resources at Infosys (, India's second-largest IT company by revenues. "But nobody knows what the devil is being referred to [in the Obama statement]."

At a time when nearly 5 million Americans have applied for unemployment benefits and another 1.7 million are working part-time jobs because they can't find full-time work, immigration and outsourcing have become key political issues in the U.S. As he did during his campaign, Obama has made clear during the first weeks of his Presidency that he intends to pursue policy changes to discourage outsourcing and the use of U.S. work visas—especially H-1B visas—that could cost American jobs. At no time has he made the exact policies clear, says Altshuler. Even within the government, the changes remain a mystery. Edward Kleinbard, the chief of staff for Congress' Joint Committee on Taxation, was forced to offer up a guess about the cryptic item in the budget during a meeting with a group of international lawyers last week. "Deferral will certainly be at play," he said, according to a report in Tax Notes, a publication of the Tax Policy Center. He was referring to how corporations are able to defer paying tax on income earned overseas until they bring that money back to the U.S.

That may not do enough to discourage outsourcing, says Andrew Kokes, vice-president for marketing at a Nashville-based outsourcing firm with 4,000 employees in India. Even if the U.S. proposes a punitive tax on companies doing work offshore or offers a tax break for those that do not, the changes wouldn't be large enough to offset the 20% to 30% benefit companies get in lower labor costs when they do certain work offshore, he says. "A tax break can't compete with that kind of arbitrage," says Kokes.

A WORLDWIDE TREND

The U.S. is not alone in this increasing aversion to foreign labor and to outsourcing. As the pain of the global economic crisis intensifies, countries all around the world are adopting policies that make it tougher for foreigners to get jobs. In the Gulf countries, where several million Indians are employed in jobs ranging from construction to banking, governments have cut down on work visas and sent unemployed Indians home by the planeload. A Dubai-based official with an airline (who asked not to be named) says construction companies chartered more than 30 flights in January alone to fly workers back to India. In Malaysia, 43 Indian workers who have overstayed their visas expect to be deported this week, as thousands more leave voluntarily. On Mar. 2, the British government started an inquiry into whether immigrant workers should be restricted to sectors of the economy that have documented worker shortages.

In India, these decisions have raised hackles. India's IT sector is seen as a source of national pride—an area where Indians see themselves as competing successfully on the global scene. Moreover, the millions of Indians living overseas send back more than $30 billion a year in remittances, making up 3% of the country's GDP, according to estimates by the International Labor Organization. Political groups, parlaying for support in upcoming elections, have grasped the issue, threatening boycotts and asking the Indian government to intervene behalf of its expatriates. "We feel that in the current economic environment it is imperative for global corporations to collaborate on technology and innovation," says Suresh Senapaty, the chief financial officer of Wipro , one of India's largest IT services companies. "Policies of protectionism will only hinder the revival of the world economy."

While the change in rules for H-1B hires may be popular in the U.S., it could have a long-term impact that policymakers are not foreseeing, according to a report on March 2nd researchers at Duke and Harvard universities. Disheartened by the change in visa rules, nearly 100,000 foreign workers could leave the U.S. and return to their home countries, researchers concluded. The two-year study asked those who had returned why they left the U.S., and found that increased opportunities in India and China made it easier for these highly trained workers to leave jobs in Silicon Valley and start businesses back in their home countries. "Short term, this will have no impact on the U.S., but long term this could spell disaster," says Vivek Wadhwa, the lead researcher on the study and a research associate at Harvard's law school. "When we start recovering, then the people we need are going to be in India and China."

Since 1990, the H-1B program has allowed foreigners holding at least a bachelor's degree to work for six-year spells at U.S. companies and to have a chance to apply for a green card. Companies such as Microsoft and Google have hired thousands of foreign workers on H-1B visas. It is unclear how many of them applied for—or received—green cards, but the green card backlog in the U.S. in 2006, the last year for which data are available, was more than 1 million.

At the same time, Labor Dept. and U.S. immigration statistics indicate that just a little more than half of the allotted H-1B visas went to the high-tech sector; others included workers in fields as diverse as academia, medicine, and the nonprofit world. Several studies have shown that while there is documented fraud in the H-1B visa system and that H-1B workers often depress the local wages for similar U.S. workers, these highly trained immigrants do fuel a disproportionate portion of U.S. innovation. Wadhwa points out that nearly half of Silicon Valley startups—including Google—were started by immigrants, and nearly a quarter of U.S. global patent applications are from foreigners. "Without doubt, these H-1B workers are adding to the innovation pool in the U.S.," says Wadhwa.



After Outsourcing: Obama After Nurses

Washington US President Barack Obama on Friday opposed the idea of inviting overseas nurses, including from India, to fill up the huge shortfall the United States is facing right now.

America like most of the Western countries is faced with acute shortage of nurses and in recent years it has allowed medical personnel from India, China and Philippines to immigrate to work in hospitals.

"The notion that we would have to import nurses makes absolutely no sense," Obama told a gathering of health experts and lawmakers at a White House meeting on health care reforms.

Instead, Obama argued that the best possible approach to meet this shortfall is to train people inside the country.

"For people who get fired up about the immigration debate and yet don't notice that we could be training nurses right here in the United States," he said responding to an observation made by Congresswoman Lois Capps from California.

"We have a huge shortage of nurses today. Estimates are that the US will be lacking over 500,000 nurses in the next seven years," said Democratic lawmaker Capps.

Last week, a legislation was introduced in the US Congress to create a special category of nursing visas, which would facilitate much faster and easier brining of trained nurses from Asian countries like India.

Called the "Nursing Relief Act of 2009" the legislation proposes to make provisions for the new category of visas for registered nurses with an annual limit of 50,000.

The legislation notes that there are more vacant nursing positions in the US than there are qualified registered nurses and nursing school candidates to fill those positions. And according to the Department of Labour, the current national nursing shortage exceeds 126,000.

Obama said there are a lot of people in the US who would love to be in the nursing profession, and yet the government is not able to providing them the resources to get them trained.

"That's something that we've got to fix. That should be a no-brainer. That should be a bipartisan no-brainer, to make sure that we've got the best possible nursing staffs in the country," Obama said amidst applause.

Saturday, March 14, 2009

Infosys: Dismisses Reports of Massive Layoffs!!

Bangalore: IT major Infosys dismissed reports that export-driven IT companies will resort to large scale layoff, following reports of slowdown of the US economy. Run-up to Budget 2008-09

Talking to reporters, on the sidelines of global launch of 'Finacle 10', a new version of core banking software here, Infosys Board Member and Human Resource Head, T.V. Mohandas Pai, said all companies undertake appraisals of its employees twice every year and identify the people who do not perform up to the expectations.

He said if the underperformers do not improve even after extra training then there will be a 'separation' or 'parting of ways'.

"This is no way a layoff. I think the media has created the reports that slowing down of the US economy has caused this and people have become more sensitive to it," he said.

Pai said the industry will hire 4.3 lakh people this fiscal and by this fiscal-end the IT industry will have two million people on its rolls.

He said the number of underperformers, being relieved, was 'very very small'.

Wipro TCS Hiring Plan

We have cut down on at least 20% of the total recruitment,” said a senior HR official of TCS in Gujarat. “Our focus has largely been to hire more experienced candidates than go in for fresh recruits”, the official added.

Similarly, international IT firm, Keane is not just going slow on recruitments, but have also adopted a ‘just-in-time-approach’ on hiring. “Since the last three years, we used to hire 30-40 % more people than the previous year. But this year we are sticking to almost the same number of people we recruited last year”, said Keane India senior VP S G Raja Sekharan.

“Since January we have already made job offers to 3,000 students, which is in the range of what we had did last year. We do not want to make job offers and scale back (if market conditions deteriorate),” he said.

“The confidence level in the markets is low compared to the levels that existed three years back. It is very difficult to forecast where the markets are headed in the recent future,” Mr Sekharan said.

IT-giant Wipro has introduced stringent ‘quality measures’ into their hiring pattern. “We have made our process even more stringent and brought in measures to ensure quality of hire. Innovative measures have been introduced including setting up a Talent Quality Group within Talent Acquisition”, said Wipro Talent Acquisition VP Pradeep Bahirwani.

In order to hire quality manpower, Wiro has also started campus hiring in US and UK. “We have pioneered programmes like Wipro Academy of Software Excellence (WASE) which helps graduates learn while they work on projects with us. We have an active campus program in India and have also started campus hiring in US and UK,” he said.